Good questions to ask before you start.
Getting started
Ocupie is built for every bookable-space business, and coworking is where we’re starting. Today, it works as coworking space management software, bringing your enquiries, bookings, payments and members together, whether you run one centre or several. Other types of bookable spaces are coming soon.
Not at all. Starter is built for single-location operators, with up to 350 seats. You get bookings, the calendar, payments, leads and complaints, without paying for enterprise features you don’t need.
We do. You share your spaces, rates and photos, and our team sets up your dashboard and trains your staff. With bulk upload, even a full floor of desks and rooms goes in quickly.
Yes. Whether you’re moving from spreadsheets or another coworking management system, you can import your existing customers, bookings and spaces during setup. Our team will help you map the fields so nothing gets lost along the way.
As soon as your spaces, pricing and team are set up. Onboarding support comes with every plan, so our team works through that setup with you rather than leaving you to it.
Every plan includes onboarding. Paid plans add guided setup for your spaces, pricing, and team, and Enterprise includes priority onboarding with a dedicated contact.
Bookings & payments
Every booking, whether it comes in online or as a walk-in, lands in one live calendar. Once a desk, cabin or room is taken for a slot, it can’t be sold twice.
Yes. They book and pay online through your branded link, your website or the Ocupie widget. Your team handles walk-ins and sends quotations from the same calendar.
Yes. Meeting rooms, hot desks and private cabins are all bookable, with hourly or full-day slots and live availability. Members can book instantly, and your team can see every booking in one view.
Yes. Payment rules and credit management come with every plan, along with payment tracking and CSV export, so you decide who pays and when.
Yes. Create membership plans, bill them on a recurring schedule, and let Ocupie handle invoices, reminders, and payment status automatically.
Running your space
Yes. Your dashboard shows revenue, bookings, users and cancellations. Filter it the way you need, and export it to CSV whenever you want.
Yes. Lead management comes with every plan, so every enquiry has a home from the first call. Growth lets you customise stages, sources and message templates, and Scale adds an AI Copilot.
Complaint management, reviews and ratings, asset tracking and template-based agreements come with every plan. Growth adds advanced complaint reporting, and Scale adds SLA configuration and custom agreement templates.
Team, brand & growth
Yes. Roles and permissions come with every plan, so each person sees only what their job needs. You can create custom roles: 2 on Starter, 5 on Growth, 10 on Scale and unlimited on Enterprise.
Yours. Add your logo and colour theme, choose a layout, and your customers book on a page that looks and feels like your space.
Yes. Growth covers up to 3 locations, Scale up to 5 and Enterprise as many as you need, all from one dashboard.
Yes. Run unlimited venues from a single dashboard, each with its own spaces, pricing, and availability, and switch between them without logging out.
Pricing
No commission on bookings your team enters, from your existing customers, or through your website, widget or branded link. A success fee applies only to new customers the Ocupie Marketplace brings you, and joining the Marketplace is optional.
No surprises. We tell you before a plan change is needed. Plans never upgrade automatically, and no unapproved usage charges are ever added.
Your price is set by location, not by headcount. Staff and member accounts are unlimited across the published plans, subject to fair-use terms, so your team can grow without your bill following it.
Everything sits under one organisation, so you manage all your locations together. Growth, Scale and Enterprise support a multi-location commercial structure.
To keep governance, reporting and entitlements consistent, all locations under one organisation share the same plan.
The additional-location rate is prorated from its activation date. Annual customers are charged for the remaining contract period.
Yes, whenever your needs change. Upgrades can take effect immediately, and downgrades take effect at renewal once we have confirmed your organisation doesn’t rely on higher-plan features.
We don't commit to dates for these. A Coming soon label marks a planned addition, and it becomes available once it has passed production release approval.
Prices shown exclude applicable GST, which is added at the invoice level.
Annual plans charge 10 months of the monthly rate for 12 months of access, so you effectively get 2 months free.
Starter is designed for a single location. When you are ready to add a second, you can upgrade to Growth.
Billing for that location stops from your next renewal, and its historical data stays preserved.
Your subscription covers the platform itself. Certain usage-based items, such as payment-gateway charges or custom implementation work, are billed separately.
Still have questions?
Our team will walk you through it.